Refund policy
Last Updated: 2023-11-06
As a small business, we are unfortunately unable to offer a return or refund unless the item you received is damaged. In this case we have a 30-day return policy, which means you have 30 days after receiving your (damaged) item to request a return.
Damaged Items: In the unfortunate event that your item arrives damaged, please contact us immediately. To claim for a damaged item, you just need to provide:
- proof of the damage - photograph and description.
- receipt or proof of purchase.
When we have verified the damage with you, we will supply you with a replacement item.
Returning Damaged Items: We will either:
- provide a return shipping address and instructions, or
- ask you to dispose of the damaged item.
Please do not return the item without prior approval as unsolicited returns cannot be accepted.